Support Engineer - Cloud, Security & Incident Management in Enterprise IT Job Summary Synechron is seeking a highly experienced Lead Support Engineer to oversee the day-to-day IT operations, support activiti...

Roles and Responsibilities :Manage major incidents from detection to resolution, ensuring minimal impact on business operations.Coordinate with cross-functional teams to identify root causes and implement corrective actions.D...

Key Responsibilities: Incident Management (MIM): Lead and coordinate the resolution of high-severity incidents across infrastructure, applications, and services. Ensure timely and accurate communication ...

ResponsibilitiesAct as first customer point of contact and observe the response SLOsTriage customer requests and engage appropriate technical teams and experts, following the predefined processes and best practicesCapture and...